The Writing of Business Robert P. Inkster and Judith M. Kilborn Table of Contents for the Instructor's Manual

An Introductory GRACE Note

Writing the Class: Syllabi, Calendars, Assignments, and Other Management Documents

• Syllabus
  • General Guidelines for a Syllabus
  • Sample Syllabus: Writing in the Professions

• Calendars
  • Overview of Semester-Long Business Writing Course: Plan A
  • Overview of Semester-Long Business Writing Course: Plan B
  • Overview of Quarter-Long Business Writing Course
  • Sample Calendar, Five Week Course

• Assignments and Other Management Documents: Writing to Manage the Writing
  • Memo on Memos
  • Sample Feedback and Evaluation Forms
  • GRACE Framework for Analysis and Evaluation of One's Own Document
    • Memos
    • Agendas
    • Minutes
    • Mission or Vision Statements
    • Strategic Plans
    • Policies or Procedures
    • Routine Letters
    • Bad News Letters
    • Complaint Letters
    • Negotiation Letters
    • Proposals
    • Progress Reports
    • Reports
    • Oral Presentations
  • The Employment Unit
  • A Sample Employment Unit
  • Researched Writing Projects

Writing the Class Electronically

• Starting with Ourselves: Encouraging Our Students to Become Reflective Technology Users
• Making Technology an Integral Part of the Classroom Curriculum: E-Mail, Listservs and Newsgroups, MOOs and MUDs, and Web Sites

Transparency Masters

• Chapter Checklists
  • Part I: Writing as Strategic Management of a Complex Organizational World
  • Part II: Writing to Build Unity and Sustain an Organizational Culture
  • Part III: Writing to Build and Manage Relationships
  • Part IV: When a Letter or Memo Is Not Enough
  • Part V: Special Risks and Challenges: Writing for the Global Marketplace
• Egocentric Solar Systems
  • The Egocentric Solar System
  • Using the Egocentric Solar System to Map Out Your Career Network
  • Cross-Cultural Communication and the Egocentric Solar System
• Action/Relationship Matrix
• Four Different Ways of Dealing with Conflict
• The Winning/Losing Matrix and Difficult People
• Charting the Structure of a Conflict: E-mail Privacy
• The Direct Pattern
• The Indirect Pattern
• Systematic Research Process
• The Research Continuum

Handout Masters

• Employment Self-Analysis Forms
  • Strengths, Weaknesses, Interests Worksheet
  • Key Skills Worksheet

• Sentence-Level Exercises
  • Transitions and Coherence
  • Information Overload
  • Wordiness
  • Active and Passive Verbs
  • Nominalization
  • Punctuation
  • Sentence Structure
  • Sentence Boundaries
    • Sentence Boundaries: Exercise 1
    • Sentence Boundaries: Exercise 2
    • Sentence Boundaries: Exercise 3
  • Parallelism
  • Grammar
  • Possessives and Contractions
  • Numbers and Figures
  • Gender Bias
  • Commonly Misused Words
  • Sentences for Editing
  • Letters and Memos to Revise and Edit
    • Memo 1
    • Memo 2
    • Letter

For questions and suggestions, please e-mail us at kilbornj@stcloudstate.edu or rinkster@stcloudstate.edu.