The Writing of Business Memo Evaluation

Rate the writing on the following aspects, keeping in mind that 4=excellent, 3=good, 2=fair, and 1=poor. Write comments when appropriate.

The memo begins with an overview that provides context, defines the task or problem, and clarifies the memo's goal; if the memo is long, this overview is followed with a formal summary.

Comments:

The body of the memo presents information readers need to understand the arguments and their situational context and to be convinced that the claims are valid.

Comments:

The information is presented simply and from the reader's viewpoint.

Comments:

Each section and each paragraph begins with an overview sentence that provides the gist of that section or paragraph; then details are filled in.

Comments:

The memo starts with what's most important to readers and move to less important information; it begins with key findings, conclusions, and recommendation.

Comments:

The memo closes by summarizing key points or asking directly for action, emphasizing how this action is significant for the readers or the organization.

Comments:

The memo uses attachments for detailed information that would distract readers from the memo's central point.

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The memo uses short, substantive headings to help readers find things; also use paragraph breaks, lists, and graphics to simplify the text and enhance readability.

Comments:

The memo's expression is appropriate for its goals, readers, and argument.

Comments:

For questions and suggestions, please e-mail us at kilbornj@stcloudstate.edu or rinkster@stcloudstate.edu.