The Writing of Business Policies or Procedures Evaluation

Rate the writing on the following aspects, keeping in mind that 4=excellent, 3=good, 2=fair, and 1=poor. Write comments when appropriate.

The policy or procedure describe achieves its primary goal of preventing employees from hurting themselves or others, from damaging equipment, or from committing the company to something that's harmful or contrary to the company's mission.

Comments:

The policy or procedure clarifies the organizational goals the policy or procedure serves, the context in which these goals exist, and the means of accomplishing these goals.

Comments:

The policy or procedure is designed to free employees from deciding among alternative ways to complete tasks and from worrying about the ramifications for colleagues.

Comments:

The policy or procedure focuses on "Do" rather than on "Don't."

Comments:

The policy or procedure provides positive alternatives along with guidelines that prohibit something.

Comments:

The policy or procedure includes appeals to authority, utility, and delimitations when appropriate.

Comments:

The policy or procedure is segmented and organized according to who needs what information and uses redundant directional signals--page numbers, numbering within subsections, detailed tables of contents and indexes.

Comments:

The policy or procedure follows any agreed upon institutional format, uses topic and keyword headers and titles, and places visual emphasis on risks or concerns.

Comments:

The policy or procedure makes the sequence of steps in a procedure clear and provides necessary contextual information.

Comments:

The policy or procedure uses the active voice and frequently uses commands.

Comments:

For questions and suggestions, please e-mail us at kilbornj@stcloudstate.edu or rinkster@stcloudstate.edu.