The Writing of Business Routine Letter Evaluation

Rate the writing on the following aspects, keeping in mind that 4=excellent, 3=good, 2=fair, and 1=poor. Write comments when appropriate.

The routine letter provides what readers need to achieve both action and relationship goals.

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The routine letter anticipates the questions readers will ask.

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The routine letter's arguments are efficient.

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If appropriate, the routine letter uses the "direct" pattern, which begins with the claim and then present ssupporting evidence and sometimes underlying values and assumptions.

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If appropriate, the routine letter uses the "indirect" pattern, which mutes the claim by first laying out the context and the evidence justifying the claim; the letter might even leave out the claim altogether, leaving the reader to infer both the claim and the rationale.

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The routine letter is brief, straightforward, and positive.

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If the routine letter is a form letter, it is modified effectively based upon the special features of the situation--the goals, readers, and arguments.

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The routine letter follows formal format conventions and uses full-block, modified-block, or AMS style correctly.

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The expression of the routine letter is based appropriately on relationship and action goals, insight into readers, arguments, and the conventions of the situation.

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