Social Worker Characteristics and Ethics
True or False


1.




1. Social workers need to be "people persons."



TRUE


It is very difficult to practice social work unless one likes people, likes to be around people, has skill in talking with and otherwise relating to people, and prefers being sociable to being isolated. Although not all social workers have to be gregarious, they must like people, feel comfortable with other people and have the skills for dealing with other people in a variety of different situations..




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2.




2. Social workers should never discuss their clients except in the context of working with another organization or agency to help their client overcome his or her problems.



TRUE


Confidentiality is one of social work's most important ethical principles.




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3.




3. In all but the most extreme and dangerous cases of child abuse or neglect, the social worker's effort is to reunite the family and to keep the child in his or her home.



TRUE


Social policy and social research findings suggest that children are nearly always better off in their own homes than in adoptive or foster homes unless their parents are abusive, neglectful, or otherwise incapable of caring for them.




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4.




4. Effective social workers are able to communicate to their clients that they accept them, want to be involved with them in a professional relationship, and want to maintain positive relationships with them.



TRUE


Social workers have to help people feel welcome and encouraged by the social worker to enable them to function more adequately in the future. Building a solid relationship is the first step in most social work practice.




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5.




5. Being nonjudgmental is a key social work value.



TRUE


Although social workers have to serve all kinds of clients, many of whom have been involved in socially unacceptable acts, social workers don't judge them personally. Social workers accept clients as they are and work to help them overcome the problems they face.




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6.




6. Social work educators believe that fully understanding social work requires a solid grounding in the study of the liberal arts.



TRUE


Understanding what social work is really about requires knowledge of the history of people, study of the humanities, and related fields. Social work is more than a set of skills. It requires a humanitarian imagination and set of beliefs.




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7.




7. For social workers, clients take priority. That is, the most important consideration for social workers is those they serve, rather than society, the organizations they work, for or their own interests.



TRUE


Social workers place their greatest emphasis on advocating for their clients and helping their clients meet their needs. That is one of the ethical principles of the profession. The primary identification of social workers is with those they serve, rather than with their employers or with their own personal interests as social workers.




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8.




8. Ethical social work practice requires social work professionals to avoid dual relationships. That is, the social worker working with a client on personal and social problems should not also have business or personal relationships with that client or that client's immediate family.



TRUE


Avoiding dual relationships is one of the ethical principles of social work.




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9.




9. Social work ethics are ambiguous and, therefore, it is difficult to know when one is behaving improperly.



FALSE


The NASW Code of Ethics and the ethics of licensing organizations are clear. Social workers who violate professional ethics may not have studied them or may have consciously ignored them.




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10.




10. Disillusionment is unlikely to occur in social work jobs because the nature of the work is helping people.



FALSE


Disillusionment is as likely to occur in social work as it is in any other kind of work, experienced social workers warn newcomers to the profession.




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11.




11. Because most social work activities are carried out with one or two clients or, at most, a small group, public speaking skills are unimportant for social workers.



FALSE


Social workers are regularly called upon to make public addresses--to community groups, civic clubs, and many other groups. Therefore, public speaking skill is essential for many social work jobs and useful in all others.




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12.




12. Becoming a leader in office politics is a sound strategy for moving upward in one's social work career.



FALSE


It is generally unwise to become involved in office politics. Paying attention to what is going on in the agency is useful but becoming involved in criticizing others or in internal conflicts may have negative results.




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13.




13. Social workers should avoid close personal, especially sexual, contact, with their clients.



TRUE


It is ethically incorrect for social workers to become personally involved with their current or former clients, especially sexually involved. Such involvement is one of the primary sources of ethical complaints against social workers.




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14.




14. Many social workers find it helpful in their work to put clever messages on their telephone answering machines.



FALSE


Telephone answering machine messages should be brief and clear so those who want to reach a social worker can do so without listening to extraneous information.




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15.




15. Learning touch typing is not necessary for social workers because there are many secretaries available to type their reports.



FALSE


Social workers need the skills for entering data by computer, which involve the same basic skills as typing. Computers are pervasive in social work agencies and services of every kind. Many social workers are expected to prepare their own reports.




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16.




16. Being especially concerned about children and older adults is a useful attribute for social workers.



TRUE


Most of the clients social workers serve are children and older people and their families.




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17.




17. Some of social work's most important services to children are provided through schools, many of which employ social workers.



TRUE


School social work is an important specialization in the profession.




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